VISIT OUR SPECIALS TAB for the latest monthly specials. Appointments for surgery are made by either calling or emailing our clinic or via our website. You will be asked by our staff at that time if you will need any of our additional services. Your pet’s surgery must be paid for at the time that you pick up your pet, following that days services. Appointments are Monday through Friday only. Please drop your pet off at our clinic between 7:30 a.m. and 8:00 a.m. on the day your pet is scheduled for their surgical procedure. We accept cash, debit, Visa, Discover, MasterCard and CareCredit for payment. No personal checks please.
You may pick up your pet the same day between 2:00 p.m. and 4:30 p.m. A $.60 per minute late pick-up Fee will be applied to your bill if you do not pick up your pet before 5:00 p.m. Please do not leave your animal overnight with us. No one will be there to monitor them during this time. There is a $10.00 + overnight charge if your animal is left overnight in addition to late fees. If your pet has not recovered to the point we feel it is safe leaving your pet in our facility overnight, your animal may be transported to animal control or an overnight care facility and you will be responsible for all fees and/or charges that those facilities may have.
If you miss your pet’s appointment or reschedule with less than 48 hours notice, there will be a fee of $10.00 (per pet) applied to your account.
Pre-Surgical Instructions for Cats and Dogs:
The evening before your pet’s appointment, please remove all of your animal’s food by 8:00 p.m. and all water by 12:00 a.m. (midnight) This is very important to ensure the safety of your pet while under anesthesia. No snacks or treats. Please do not put food into a carrier to try and “lure” your pet inside, and remember to close the lid on all toilet seats in the house for those sneaky guys and girls that like to drink a sip of water from there too. Your pet may be a little hungry and a little thirsty but it truly is for their safety.
Bring any previously given vaccine records from your regular veterinary office to provide proof of current vaccines. If your pet is not current on rabies or their distemper combo vaccine, you will be asked to purchase them at our clinic. Current distemper combo and rabies vaccines are required for surgery. These vaccines must have been given by a licensed veterinarian. We will not accept vaccines given by owners, breeders, or pet stores (that do not staff a licensed veterinarian). This is for the safety of your pet and the other pets that are there for surgery the same day.
Your pet will have its own cage, and own blanket. It will not share cage space with any other animal while in our care. We ask that you do not bring any additional blankets from home but we do however encourage a favorite toy or stuffed animal. We can not be responsible for lost or soiled items.
Drop your pet off at our clinic between 7:30 a.m and 8:00 a.m. so that we can start loving on them as soon as possible. Please do not be late. We have a very short window of time to handle our busy days and want to make your pet as comfortable as possible prior to their surgery. Having time for pain medications to start working and mild sedatives to help them relax is a critical part of us being able to provide your pet with the best possible experience while in our care.
Please bring all cats in individual carriers and all dogs on a leash. If you have a small dog that rides in a carrier, you may transport them to us like that instead of a leash if you would prefer. If you do not have a carrier or leash we will have cardboard carriers for cats for a small fee, or you can visit our pet store for a new collar and leash for your dog.
Please do not bathe your pet on the morning of their appointment. Baths can not be given up to 10 days following surgery so if you wish to give your animal a bath prior to surgery, please do it the night before. We prefer your pet not be wet or damp during its surgical procedure to help maintain normal body temperature while under anesthesia.
If you have an animal that is 7 years of age or older, you may be required to have presurgical blood work done 3-5 days prior to surgery. If your blood work is done somewhere other than our clinic, you will need to bring a copy of the blood work results with you to your pet’s appointment for our doctor to review. Blood work results will determine if it is safe to perform your pet’s surgery at our clinic.